Neoflex is committed to continuous development of expertise in terms of successful implementation of complex integration projects, as well as to application of experience accumulated over the years of work in new markets.

The correctness of the chosen development direction is confirmed by awards from our permanent partners.

On March 20, a project implemented by Neoflex for PEK was given an award from IBM as the first successful experience of using an BPM platform in the field of logistics in Russia and the CIS countries.

The project as to the transition of PEK, one of the leaders of the logistics market in Russia and CIS countries, to the IBM BPM platform allowed creating a single customer request processing center, to ensure transparency of services and processes for customers, to improve the efficiency of transportation and the quality of order processing at all the company’s points.

In the article for Logistics magazine Mikhail Grablev, IT Department Director at PEK, noted that, from the moment of transition to an BPM platform, the quality of order processing improved significantly, and more and more customers are using the company’s services time after time.

IBM BPM allowed PEK to solve two tasks at once - to optimize business processes and to increase the level of customer satisfaction.

Neoflex was chosen as a production partner of the project based on its vast experience in the field of implementing and maintaining IBM BPM in the Russian market.

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