The bank issued its first car loan using the credit conveyor developed by Neoflex on November 15, 2013. Over the year, the solution has been rolled out over 400 points of sale, becoming available to 15,000 customers, to whom the bank offers over 100 loan products.

The architectural solution implemented by Neoflex stood the test of time. Its improvement continues to enhance service quality and streamline the work of credit managers and back-office personnel. Automated distribution of tasks between users became one of the key performance-enhancing improvements. In addition, loan application processing functionality has been extended and document processing at car dealer centers has been simplified.

Neoflex helps the bank build its own database with contact information and data collected from internal and external sources. So far, databases with customer information have been structured.

«Thanks to Neoflex, in 2014 we managed to drive bank’s development according to the approved plans and financial targets. All works were completed in time. It was critical for us to meet the tight deadlines, since the bank’s success during the seasonal sales increase depended heavily on the task prioritization functionality. We got an upgraded solution already by the end of November, and we will continue improving its in line with changes in the economic environment. We expect to reinforce our positions in Russia by 2016," says Pierre-Yves Guegan, COO, Deputy Chairman of the Management Board of RN Bank.

«Our company can be proud of the project outcome at RN Bank. The bank approached us with a request to address the most exciting challenge of automating the most important, large section of its business. This project, as well as other projects, in particular those in the field of consumer loans implemented by Neoflex at banks of different levels, drive the evolution of Neoflex FrontOffice, adding new useful features," says Oleg Baranov, Managing Partner of Neoflex.

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