The Sberbank Loan Factory project was implemented in order to centralise the processing of loan applications from individual customers, to ensure that a unified assessment policy is applied to potential borrowers, and thus to reduce the time required to reach a decision on granting loans to two days.

In this project Neoflex was instructed to develop and introduce an integration solution to automate the collection of data from the bank’s systems and those of its partners, which data is necessary to decide on granting loans, and the transfer to the regional branches’ accounting systems of information about approved loan applications.

The integration project was completed over 18 months. From March 2009 to September 2010 Neoflex specialists developed the integration solution and introduced it in all the Bank’s 18 regional branches. Since 1 January 2010 Neoflex has been providing centralised support for the integration solution 24/7. Today this support embraces Sberbank’s entire structure.

In the course of processing a loan application the solution carries out about 20 diverse requests of the information systems of Sberbank and its partners.

«The solution is now being commercially operated and is demonstrating stable work,» said Irina Kremleva, deputy director of the Risk Department at Sberbank Russia. «Today it processes several thousand applications per day.»

In the course of the transfer and acceptance testing the integration solution was subject to a load testing. The test results confirmed that the solution was ready to provide the parameters of throughput, peak loading and fall-over protection which the client had demanded.

The integration solution which the Neoflex specialists have developed includes a central integration solution which operations in Sberbank’s Headquarters, and local solutions for the regional banks. The solution was implemented on the IBM WebSphere integration platform. Data transfer between the central and local solutions is provided by a transport system built using IBM WebSphere MQ.

The architecture of the integration solution was implemented as a high throughput, high access and regionally distributed cluster based on IBM WebSphere products. The solution’s throughput can rapidly be increased in step with the growth in bank sales volumes.

Neoflex’s integration solution was introduced in three stages:

In July 2009 the project’s first stage was completed, under which the solution was put into commercial operation in the Moscow and Northwest Regional Banks;

From August 2009 to the year end the solution was introduced in a further 7 of Sberbank’s regional branches located in European Russia;

From February to August 2010 inclusive the solution was put into commercial operation in the Altai, Baikal, Far East, Povolzhsky, East Siberia, Siberia, Northern and North-East regions of the Bank.

Alexei Makeyev, Neoflex’s director of SOA, said: «This project had a very complex organisational and technological structure. It demanded numerous meetings and agreements with the suppliers of integrated information systems, the IT service in the bank, the bank’s information security service, and the service which is responsible for the network infrastructure. By project completion more than 250 information systems had been connected to the Loan Factory integration solution. Our expertise in banking and integration technologies, and also our experience in the management of complex projects, enabled us to complete this project on time.»

Information about Sberbank Loan Factory project

Information about Sberbank

Sberbank today is the largest credit institution in Russia and CIS, accounting for 27% of the aggregate Russian banking assets and 26% of banking capital. According to The Banker magazine, as of 1 July 2010, Sberbank was ranked 43th in the world in terms of Tier 1 capital.

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